We supply sustainable drinking water solutions to bars, restaurants and offices spaces, our portfolio consists of high-end restaurants and also the luxurious Hilton hotel group. 

Our company is www.thoreauwater.co.uk 

Nuevo provides a reliable, professional, proactive and nationwide service to Thoreau by attending site meetings for new clients, installing the machines, maintaining the machines and providing a 24/7 help-desk and aftercare support to our clients. 

As a director it gives me peace of mind I have a company on board that is transparent and works as an extension to our management team.

I have used Nuevo on a challenging project on a high end residential fire damage and reinstatement project in Cheshire.  I found Nuevo’s work to be of a high quality and was undertaken in a very timely manner, in keeping with a tight programme and was kept within budget. 

Nuevo were very reactive to challenging requests and kept both us as project managers and the main contractor fully informed and came to us with creative solutions instead of issues and problems.

I would not hesitate to use Nuevo on future projects.

My name is Jesper Lundberg and I am one of the Co-owners of Thoreau Water.

We work with sustainable drinking water systems for hotels and restaurants.

Adam and his team worked with us here in Marbella doing the installations and services of our systems.

Adam and his team has always been very professional, effective and reliable. Always on time with a positive energy.

We have been working with the Nuevo team for a year now and find them to be extremely knowledgeable, engaging with our clients and have quickly assimilated with our team, working diligently to learning our systems and processes.

I am responsible for the management of the Estates function within Thames Ambulance Services Ltd.

I have used Nuevo to undertake essential plumbing maintenance within our Headquarters building.

Our business is a dynamic corporate hospitality space, licensed bar and nightclub. We host a variety of event’s, some times seven day’s a week. Some day’s over 1500 people will attend our venue and use our facilities. As a result of the large footfall thing’s often get broken or malfunction.

Estates Services have worked with Nuevo on a number of small projects at the University. We received an excellent service for all works they have provided services to, and were consistently updating us throughout the works, which led to some great feedback from the customers we were serving internally. The works were completed in a timely fashion, and to a very professional level and standard. Health and safety is of extreme importance when we undertake any type of work within the University buildings, and Nuevo worked to very safe standards akin to our own internal Estates Services processes at all times.

I would always recommend Nuevo, and hope to continue to forge a great working relationship with them in the years to come.

Nuevo have provided a top quality, timely service in support of our
new house construction in South Somercotes and in offering advice and help in the management of the water treatment and heating system installed in the house.

His timely, effective, and always courteous and friendly help have made him and Nuevo our go to company for water utility, treatment, plumbing and heating services.

Our daughter is planning to ask them to help sort the water feed, metering, and pipework to her new property in North Somercotes.

We would have no hesitation in recommending Nuevo to other potential customers.

Panther are a 2 Person Home Delivery business, with 9 operating locations throughout the UK, and an operating turnover of in excess of £100m per annum. Nuevo and Panther have worked together, with Nuevo supplying contracted Facilities Management service for 2-3 years now.

Those services range from the smallest job to large projects running into tens of thousands of pounds. We are supported by Nuevo’s client support helpdesk, and have a dedicated client manager.

The FM support covers all of our locations, from Taunton to Warrington to Gateshead and everything in between, on a 24 hour, 7 day a week basis.

Working with Nuevo gives me as a Director, peace of mind that all contractors working on our sites have been, checked for compliance, H&S, insurance and qualifications of their trade. We have access to Nuevo’s on-line system, where all our H&S compliance documentation is kept, at renewal time of any certificates, Nuevo arrange a contractor to carryout the necessary work to ensure we are compliant at all times.

With all of the above aside, we are working with a team of not only professionals, but decent honest straight people that see themselves as an extension of our business, and work as pro-actively as I’d expect from any other team member. Happy to discuss my comments with anyone who wishes to call me up and talk through.